Credits and usage
Credits are based on the tokens consumed by your AI work.
Credits are calculated from the tokens consumed to complete each task. This includes the tokens used to read your request and context, as well as the tokens used to produce the result.
The selected model also affects credit consumption. As a result, a short request with limited context usually consumes fewer credits than a long analysis with many documents or a detailed output.
What affects credit consumption?
The main factors are:
| Factor | How it affects usage |
|---|---|
| Input tokens | The instructions, conversation history, selected context, and other information the model needs to read. |
| Output tokens | The answer, analysis, structured data, or other content the model produces. |
| Selected model | Models have different capabilities and usage costs. The same number of tokens can therefore result in different credit consumption across models. |
| Reasoning used | Work that requires more analysis may use additional reasoning and output tokens. |
| Scale of the task | More Grid rows, documents, companies, questions, or generated sections generally require more model usage. |
Credits are not calculated from token count alone. The type of usage and the model that processes it also matter.
When credits are deducted
Lampi measures the actual usage of a task and deducts the corresponding credits after the work completes successfully.
The same usage-based approach applies across Chat Agent requests, Grid Agent runs, Routines, Deep Search, and slide assignments.
Because usage is finalized after the task ends, your workspace balance may update shortly after the result becomes available.
Failed and canceled runs are not deducted
Credits are deducted only when work completes successfully. If a task finishes as failed or canceled, its usage is not deducted from your workspace balance.
Review usage
Open Analytics to review usage for the selected period. Depending on the work completed, you can see:
- input tokens;
- output and reasoning tokens;
- models used;
- credits consumed.
Use the filters to compare usage across different periods and understand which types of work contribute most to your organization’s consumption.
Manage the workspace balance
Credits are shared at the workspace level. The available balance appears in the Lampi sidebar and under Settings > Subscription/Credits.
A billable task needs an available workspace balance before it can start. When credits are low or depleted:
- workspace administrators can add credits or review the current plan;
- other members should contact a workspace administrator.
The credits included with a plan, their renewal, and available top-ups depend on your organization’s subscription. The Subscription/Credits page shows the current options for your workspace.
Use credits efficiently
- Choose context deliberately: include the documents and sources needed for the assignment, without adding unrelated material.
- Choose the model for the work: use more capable models when the assignment requires them, and lighter models for straightforward tasks when available.
- Define the expected output: specify the required format and level of detail so the result is useful without unnecessary length.
- Test Grid work on a small selection: validate instructions and output structure before running across a large dataset.
- Run only what changed: when possible, rerun the rows, cells, or sections that need an update instead of restarting all completed work.
- Review Analytics: use actual usage patterns to improve recurring agents and Routines.
Common questions
Does every chat consume the same number of credits?
No. Consumption depends on the measured input tokens, output tokens, and selected model for that specific task.
Does one token always equal a fixed number of credits?
No. Input tokens, output tokens, and the selected model can have different impacts on credit consumption.
Why did two similar assignments use different amounts?
They may have read different context, produced outputs of different lengths, used different models, or required different tools and research steps.
When will I see the deduction?
Credits are deducted after successful work is finalized. The balance can therefore update shortly after the task result appears.
What happens when the workspace has no credits left?
New billable work cannot start until credits are added. Workspace administrators can manage this under Settings > Subscription/Credits.
Next: Slides →